This product is an original licensed product with 1 year free warranty for replacement service and is subject to terms and conditions.  

With the original valid sales invoice, users can refer to the after-sales policy in the event of non-human damage.

You can contact SnowBear customer service via WhatsApp to inquire about repair services. The contact number is +852 9899 1885.

Physical address: CL (HONGKONG) CO., LIMITED, Unit B7 15/F NCB Innovation Centre, No. 888 Lai Chi Kok Road, Cheung Sha Wan, Kowloon Hong Kong SAR

We are available during the Office Hours.
Office hour : 9am - 5pm (weekdays)
For customer service, please contact
+60 1277 26131

For warranty claim, service and repair please contact
service center +60 1292 87132
click to WhatsApp
wa.me/60129287132

For warranty registration:
https://gmta.asia/warranty.php?brand_id=80

Physical address: GMTA Asia Sdn Bhd
3, Jalan Utama 2/24, Taman Maju Jaya,
47140 Puchong, Selangor, Malaysia

We are available during the Office Hours.
Office hour : 9am - 6pm (weekdays)
For customer service & warranty claim, please contact
+65 8819 1446

To register a warranty:
https://forms.office.com/r/a1Vet72GeN

Physical address: Skylery Baby, 37 Jalan Lokam
Singapore 537878